Privacy
Privacy notice
Plain-English draft. Pending professional review before launch.
What we collect
Your name, company, email and phone number; pickup and delivery locations and site contacts; what you’re shipping, its weight, size and timing; and any files you upload. We record basic technical information (a hashed IP address) to stop spam.
Please don’t send identity documents or payment card details through the website — we never ask for them here.
How we use it
- To prepare your quote and to arrange and manage your shipment if you book.
- To share the details a carrier needs to price or perform your shipment — only the information necessary.
- To keep the records a transport broker must keep (federal rules require brokers to retain transaction records for three years).
- To send occasional updates only if you opted in separately.
Text messages
If you give us your mobile number, we may text you about your shipment. Reply STOP to opt out.
Sharing
We don’t sell your information. We share it with carriers involved in your shipment, and with service providers that host this site and deliver messages.
Retention
Requests that don’t go ahead are deleted after 12 months. Records of booked shipments are kept as long as legally required (at least three years). Uploaded files are deleted within 6 months after a shipment closes unless needed for a claim.
Your choices
Ask to see, correct or delete your information at hello@ansarlogistics.com.