Website terms

Our role

ANSAR LOGISTICS LLC (MC-98072189 · USDOT 9655722) is a freight broker working with independent, licensed and insured carriers. For international shipments, the ocean leg is provided by licensed ocean transportation intermediaries we work with, and we’ll tell you who they are.

Requests are not bookings

Submitting a request doesn’t create a booking or obligation. A shipment is booked only when you accept a written quote and its rate confirmation.

What you tell us

• Accurate details. Quotes depend on the weight, dimensions, commodity and access details you give us. If they turn out different, the price or equipment may change, and we’ll tell you before anything moves.
• Hazardous materials. You must tell us if a shipment contains hazardous materials, and provide the proper classification and paperwork.
• Ready to ship. Loads should be ready, packaged and released by the agreed pickup time. Waiting time, extra stops or failed pickups may add charges, which we’ll explain before you’re billed.
• International paperwork. You’re responsible for the accuracy of commercial invoices, export or import documents and any licenses your goods need. We’ll give you a checklist.

Timing

Pickup and delivery times are planned windows, not guarantees, until the assigned carrier confirms. We stay in contact with everyone involved and tell you right away if anything changes.

Payment

Payment terms are set out in each rate confirmation. Approved shipper accounts may be invoiced on terms. We never take payment through this website.

Liability and claims

The motor carrier is responsible for the freight while in its care, subject to its insurance, its terms and the bill of lading. We confirm carrier insurance before booking and help you document and submit any claim. Note any shortage or damage on the delivery paperwork before signing.

Car shipping

Vehicle transport is offered through our car shipping brand, Your Dispatch Guy, under its own terms at yourdispatchguy.com/terms.